Invalid Signature while joining the meeting - Zoom Web SDK

Meeting SDK Web
1

Hi,

I am currently working on integrating Zoom Meetings using the Web SDK. During the process, I encountered an issue with the sample code provided by Zoom. Specifically, when attempting to Join/Start a scheduled meeting, I am receiving the error message “Signature is Invalid.”

Error Details:
errorCode: 3712
errorMessage: “Signature is invalid.”
method: “join”
result: “Invalid signature.”
status: false
[[Prototype]]: Object

Browser Info:
{“browserInfo”:“Chrome/119.0.0.0”,“browserName”:“Chrome”,“browserVersion”:“119.0.0.0”,“features”:[“viewSharing”,“screenShare”,“computerVideo”,“computerAudio”,“callIn”,“callOut”,“chat”,“closedCaption”,“QA”,“POLLING”,“BREAKOUT”,“GALLERY”]}

Meeting Info
/meeting.html?name=Q0ROMi4xOC4wV2luMTAjY2hyb21lLzExOS4wLjAuMA%3D%3D&mn=82528375474&email=&pwd=123abc&role=1&lang=en-US&signature=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzZGtLZXkiOiJuRFhxdkpqMlQ0NldZYlBCS3c2R1NRIiwiYXBwS2V5IjoibkRYcXZKajJUNDZXWWJQQkt3NkdTUSIsImlhdCI6MTcwMTMzODk5MiwiZXhwIjoxNzAxMzQ2MTkyLCJtbiI6ODI1MjgzNzU0NzQsInJvbGUiOjF9.EX51Yc7vTHgglYjy5qtneeubgDLaqbxmPNG92Q6Wi-w&china=0&sdkKey=nDXqvJj2T46WYbPBKw6GSQ

Note: We have added the “iat” property to the payload which was mentioned in the forum.

Please help me to resolve the issue.

2

Solved- The issue was with the wrong APP type. Need to use Meeting APP credentials.

3

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