IOS ZOOM SDK cannot enter the meeting when it is loaded for the first time, it will always show loading

Description
A clear and concise description of what the question is.

ZOOM SDK cannot enter the meeting when it is loaded for the first time, it will always show loading, after closing the program, it can be used normally after the second attempt to join the meeting

Which version?
i try 4.6.0628 and 5.0.24433.0616

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘Delete app,install app’
    2.try to join in meet
  2. APP always show loading,No error i can see

Screenshots
If applicable, add screenshots to help explain your problem.

Smartphone (please complete the following information):

  • Device: iphone7 iphonex
  • OS: [ios13.6]
  • Version [e.g. 22]

Additional context

Hey @leeleslie140

Thanks for using the dev forum!
I am sorry that join meeting is not working correctly, that must be frustrating.

Can you provide some screenshots and the code you are using to join a meeting?

We should also double check a couple things.

  1. Is the SDK initialized successfully? As in, is onMobileRTCAuthReturn in MobileRTCAuthDelegate called?
  2. Is onJoinMeetingConfirmed() or onMeetingError( _ error: MobileRTCMeetError, message: String?) in MobileRTCMeetingServiceDelegate?

Thanks!
Michael

hey @Michael_Condon

SDK initialized is successfully return 1

and onMobileRTCAuthReturn 0

onMeetingError ret 0

and APP always show loading

But if you close the program and open it again,it is woring,Only happens when the app first launches the zoom sdk,
I don’t know why this happens. can you help me?

thanks !
leslie!

Hey @leeleslie140,

Im sorry that is happening! Can you provide an SDK log so we can investigate this issue?

Thanks!
Michael