Joining meeting stoped working

Meeting SDK iOS
1

I am using the Zoom SDK(v4.6.21666.0428) inside my application and it was working just fine. I updated SDK with the new version(v5.0.24433.0616), it stopped working. When I join meeting I see the loading spinner I see that the state is changed to 0 I see that its success and then the controller that shows the video is just not showing. I have this integration in several projects and on all of them is not working. What is changed ? I don’t see any changes on documentation,

Which version?
The latest version of iOS 13.1.3

To Reproduce(If applicable)
Reproduces any time when I join meeting

Smartphone (please complete the following information):**

  • Device: [iPhoneSE]
  • OS: [e.g. iOS13.1.3]
1 Like
2

I also have this problem in this new version.

3

Hi @namrata,

Thanks for the post. Are you seeing any errors? Is this reproducible with our demo app? Could you cross-reference the implementation here: https://github.com/zoom/zoom-sdk-ios/blob/master/MobileRTCSample/MobileRTCSample/SDKPresenters/how_to_start_join_meeting/join_meeting/SDKStartJoinMeetingPresenter%2BJoinMeetingOnly.m?

I tried to reproduce this with our demo app and unfortunately I did not encounter this issue.

Thanks!

4

Hello,
Use the demo app and it is also not working. Enter the joinMeeting and password and a meeting screen does not open and no LOG is displayed.

5

We are in the same situation as guedes.rj.1976. The reply is same.

6

Hi,

Thanks for the reply. We are able to identify an issue for the situation you are mentioning. When the setMobileRTCRootController is not configured and the video preview feature has enabled(It is enabled by default), the join meeting process will struggle at presenting the video preview view. We will fix this in the next release.

As an alternative solution, please try to configure the setMobileRTCRootController (https://zoom.github.io/zoom-sdk-ios/interface_mobile_r_t_c.html#a74d0a3110932a0f9506b05d6e235b3ba) or call disableShowVideoPreviewWhenJoinMeeting(https://zoom.github.io/zoom-sdk-ios/interface_mobile_r_t_c_meeting_settings.html#a85841243faa0e974b243ab093d53be88) to disable the video preview, this will work as expected.

Thanks!