Is chat data stored?

Video SDK
1

Hi,
I’m using Video SDK to build a new client for our telehealth service.
For compliance reasons, I can’t have any health data stored on Zoom’s side. I disabled recordings, and I was wondering if I could safely enable the chat feature.
Does the chat data get persisted somewhere on Zoom’s infrastructure, or is it ephemeral?
The chat.getHistory() feature is worrying me.

Thanks !

2

Hi @SQuat When cloud recording is disabled or if you have cloud recording enabled and “Save chat messages from the session” is unchecked, In-meeting chat with the Video SDK is only available as long as the session is active. Once the session is over, these chats are not saved on the cloud.

1 Like
3

Hey @SQuat

Thanks for your feedback.

The chat.getHistory() feature is worrying me.

This API only returns chat records temporarily stored in the user’s memory; they are not stored on the Zoom side.

Thanks
Vic

1 Like
4

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