We are having issues joining meetings and webinars that were created from a zoom account that has the “Recording Disclaimer” setting enabled. We notice that with this enabled, the zoom desktop app will prompt the “Privacy Notice” alert and suspect that is causing issues with the mobile sdk (for both iOS and Android, but not the webSDK). We were wondering if this is a known issue? And if so, are there any current workarounds for this? Also, is there a timeline for it to be resolved? Below I have outline the iOS sdk’s behavior when trying to join these meetings and webinars.
When trying to join the meeting, the
MobileRTCMeetError object returned by
[MobileRTCMeetingService joinMeetingWithJoinParam:] was set with
MobileRTCMeetError_Success so seems like
[MobileRTCMeetingService joinMeetingWithJoinParam:] was called successfully. The
onMeetingStateChange: callback would be called with
MobileRTCMeetingState_Connecting immediately followed by
onMeetingEndedReason: would be called with
MobileRTCMeetingEndReason_SelfLeave afterwards. When trying to join a webinar,
onSinkJoinWebinarNeedUserNameAndEmailWithCompletion would never be called.
Which Client Mobile SDK version?
Smartphone (please complete the following information):
- iPhone 6s
- iOS 14.4