Hi @Jermaine - If the tester account doesn’t have Pro or an RTMS trial, that doesn’t necessarily prevent them from using apps that leverage RTMS. It depends on whether the app is published.
- Published apps on the Zoom App Marketplace can be installed and used by anyone, regardless of whether their account has RTMS enabled.
- Unpublished apps (maybe this is the case for yours?) can only be used by users within the same account that owns the app. So if a user without an RTMS trial tries to use an unpublished app, they’ll be able to install it but won’t actually be able to use its RTMS features.
TLDR; users without Pro or RTMS trials can use RTMS-powered apps only if those apps are published on the Marketplace.
Do you know how to submit your app to be published on the Marketplace?