Issue with Waiting Room Behavior in Zoom Meeting SDK v6.2.3 (Android, React Native)

I’m using the Zoom Meeting SDK for Android (v6.2.3) integrated into my React Native application. I’ve encountered an issue with the Waiting Room feature when a participant joins a meeting before the host.

Issue Details:
When a participant joins the meeting before the host has admitted them, the expected behavior is for the user to be placed into a Waiting Room with a message like “Waiting for the host to admit you.”

However, in my current implementation:

  • The user lands on a blank or static screen.
  • There is no message or indication that they are in the waiting room.
  • The screen is non-responsive to any touch interaction.
  • Only after the host admits the user, the full meeting interface loads properly.

This creates confusion, as the user doesn’t know if:

  • They’re in the waiting room.
  • The app has frozen or crashed.
  • They’ve joined the meeting successfully.

Expected Behavior:
If the participant joins before the host:

  • The user should see a clear message indicating they are in the Waiting Room.
  • The screen should provide visual or interactive feedback to show that the app is functioning properly.

Steps to Reproduce:

  1. Start a Zoom meeting with Waiting Room enabled.
  2. Have a user (participant) join the meeting before the host starts or admits them.
  3. Observe that the user lands on a blank screen with no feedback or message.
  4. Host admits the user, and only then the proper meeting interface is shown.

Environment:

  • Zoom Meeting SDK Version: 6.2.3
  • Platform: Android
  • Framework: React Native

Request:
Please investigate this issue. If there is a known fix, workaround, or SDK update planned, kindly let me know. I’m happy to provide additional logs, video recordings, or implementation details if needed.

Hello TriByte,

Are you seeing this issue occur in the sample app as well?

Thank you for your patience,
Richard

Hi,
I’m experiencing the same issue — both my app and the Zoom sample app

work fine with:
com.google.android.exoplayer:exoplayer-core:2.17.1
But it’s not work with the newer version.

My question link
Crash in Zoom Meeting SDK (Dynamic) with ExoPlayer Integration?

Please check this
Thanks

Hi,
We’re not encountering any issues with the sample app. The problem only arises when I launch the Zoom SDK from the React Native application. The same SDK works perfectly when launched from my native Android application.

Do we have any update?