I developed a General app on the Zoom platform to capture webhook notifications for events like Chat Message Sent, Updated, Deleted, Replied. I configured a notification receiving endpoint to handle these events.
The problem is that when I test with the General app, the webhook notifications are received but I can not see any logs about this notifications. ( I tried this query to get webhook logs "marketplace/apps/{AppID}/webhook_logs ").
However, when I use a Webhook-only app with the same endpoint, the webhook logs are successfully received.
I would like to understand why the General app is not receiving the webhook logs.
PS : We were able to receive general app webhook logs before, but due to a problem we experienced in the network layer in our own environment, we had to recreate the general app from which we receive team chat messages. From this point on, we could not see the webhook logs.
Error
No specific error message is provided. The webhook logs not created when using the General app.
- App Type: General App