Issues with the slow download operation for Zoom recording using Zoom API

API and Webhooks Cloud Recordings
1

I’m having issues with the slow download operation for Zoom recording using Zoom API
We download the recordings zoom meetings using zoom API (curl), periodically.
the download start fast and after 12 hours becomes slow : it goes from Mb/s to Kb/s.
When we change our public IP the download returns fast.

We manage our internet network, we have 2 Gbit links and we are sure they don’t have any type of filter or bandwidth limitation. I think that you are performing traffic shaping in the download activity, because with the same connectivity and different ip the problem it had resolved.
I ask you to investigate about this type of filtering.
thanks in advance

2

Hi @tom71
Thanks for reaching out to us!
Could you please share more details about the issue you are experiencing?
when you said you changed IP and it started to work properly, was this happening every day with the same IP until you switched and now you dont have that issue anymore?

3

Yes exactly.
What I’m asking is if you can verify that you’re not doing traffic shaping.