Hi!
When joining the meeting, the join audio by computer button remains disabled, and so the user cannot hear or be heard in the meeting. You can click on the button, but it does not react and the audio is not joined. It also appears slightly grayed out.
Also, there’s a red exclamation point on the camera, and when I click on it, I get: Cannot detect your camera, please check the device and connection and try again
This is a laptop, so there’s nothing to check and it works fine in Zoom native. It also works fine if I open the web version directly, using the link type: https://myDomain.zoom.us/wc/join/123456789
No errors are shown in the browser console.
This happens after we updated to version 1.7.4 of the web SDK.
This is an iFrame running the web SDK. It’s running on Chrome 80.0.3987.149, running on Windows 10, updated to the latest version.
We have several development servers and one is over HTTP. Up to a few days ago all worked. Indeed, the one that doesn’t is not HTTPS. Is this a new limitation?
Hi there Tommy, same problem here using Chrome (both over windows and MacOs) and Safari Mobile. No Https on our zoom dev server at this moment, will get it back sometime in the coming weeks (we´re migrating servers, so when that finishes).
Also, we’re experiencing issues with Icons layout with these browsers, will test with some more and look for similar problems from other developers in the forum to share ours as well.
I have implement zoom web sdk via iframe and it was work as prefects.
But after update to lastest version, I can not turn on the camera anymore, is it not working with iframe anymore ?
We are integrating zoom web sdk into our application and we are facing the same issue even with https. We were able to join the meeting but none of the microphone/camera button gets enabled. There are no console errors either.
We are using web sdk 1.7.8 version, running on Chrome 83, MacOS
We had used ZoomMtg.setZoomJSLib that was causing the “Join Audio from Computer” button to not enable. Removing this resolved the issue. Now we are able to join sessions with the above-mentioned headers added.