JOIN_MEETING_FAILED error with no reason

Video SDK
1

I’m having the same issue reported here

But in my case the reason is empty:

{
    "type": "JOIN_MEETING_FAILED",
    "reason": "",
    "errorCode": 3009
}

Video SDK Web Version: 1.11.10

1 Like
2

The user that I’m removing for tests is using an anonymous window. When I try to logged this use at the same window the error happens. But if I close and open a fresh incognito window it works. So it seems to be some cache not being cleared by Zoom after the user is removed.