Before Creating a New Topic:
If you’re experiencing unexpected Video SDK behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. Please also leverage the following support links:
- Zoom Developer Changelog for Dev Product Changes: https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/
- General Troubleshooting: Zoom Developer Docs
- To Submit a Ticket for Unexpected Video SDK Behavior: Official Zoom Support | Help Center
- For General & Integrations Related Guidance: https://community.zoom.com/
Description
Hi,
I was trying to integrate zoom meeting websdk using react and able to see the preview of the video, after that when I click the join meeting button always getting Joining meeting timeout, Signature is invalid error popup.
package used: @zoomus/websdk
library used: https://source.zoom.us/lib
Note: My account is free one for testing and created meetingsdk app and able to see only Client ID, Client Secret and using the same values but getting same error. Kindly help how to resolve this error
Browser Console Error
The full error message or issue you are running into.
Which Web Meeting SDK version?
Knowing the version can help us to identify your issue faster. [e.g. 1.9.9]
Meeting SDK Code Snippets
The code snippets that are causing the error / issue so we can reproduce.
To Reproduce(If applicable)
Steps to reproduce the behavior:
- Go to ‘…’
- Click on ‘…’
- Scroll down to ‘…’
- See error
Screenshots
If applicable, add screenshots to help explain your problem.
Troubleshooting Routes
The troubleshooting attempt types you’ve already exhausted, including testing with the appropriate sample app (found on Zoom · GitHub).
Device (please complete the following information):
- Device: [e.g. Macbook Pro]
- OS: [e.g. macOS 11]
- Browser: [e.g. Chrome]
- Browser Version [e.g. 88.0.4324.150 (Official Build) (x86_64)]
Additional context
Add any other context about the problem here.