Joining Meeting Timeout | Signature is invalid

[ashwin.parihar (Ashwin)]

Description
I am getting this error while joining the meeting through the sample web app.
One thing which I found out that, the JWT credentials should be from the same account, which creates the meeting. Is that so?

Error
{method: “join”, status: false, result: “Invalid signature.”, errorMessage: “Signature is invalid.”, errorCode: 3712}

Which version?
I am using 1.7.10 web SDK

This is the error screenshot

[tommy (Tommy Gaessler)]

Hey @ashwin.parihar,

Can you please share the Web SDK signature to developersupport@zoom.us that is throwing this error so I can debug it?

Thanks,
Tommy

[ashwin.parihar (Ashwin)]

Hello @tommy,

thanks for your reply.

This is my Meeting Signature :

And also I am using the free Zoom account for getting the JWT credentials, is it necessary to use a paid one?

[tommy (Tommy Gaessler)]

Hey @ashwin.parihar,

It looks like you are not passing in a real meeting id. Did you create the meeting before hand?

Thanks,
Tommy

[ashwin.parihar (Ashwin)]

Hello @tommy,

I created the meeting, and the meeting ID is absolutely real. Actually our project is getting delayed a lot, so can we schedule a Zoom Meeting and solve the issue faster?

[tommy (Tommy Gaessler)]

Hey @ashwin.parihar,

It looks like you are on a free basic account. The Web SDK requires at least a Pro account to work.

Thanks,
Tommy