"Joining meeting timeout" when joining a meeting at first time with web sdk 2.4.5

[weijun.tan (NTUC Income (Zatech))]

Description
I’m getting the following error regarding an ‘Joining meeting timeout’.
Test on mobile, can not join meeting on first time occasionally , but can join again by click “retry” .

Browser Console Error

Which Web Meeting SDK version?
web sdk 2.4.5

Meeting SDK Code Snippets
The code snippets that are causing the error / issue so we can reproduce.

To Reproduce(If applicable)
Steps to reproduce the behavior:

1. Build a sample app to join a meeting with Client View SDK.
2. Click ‘Join’ button
3. The modal appears

Screenshots

Device (please complete the following information):

• Device: Huawei Mate10
• OS: Android
• Browser: Chrome
• Browser Version: 70.0.3538.110（32 bit）

[donte.zoom (Donte)]

Welcome @weijun.tan !

It looks like the signature was invalid. To confirm, is the same signature being used when you click “retry” ?

[weijun.tan (NTUC Income (Zatech))]

Thanks for your reply. we used the same signature when click “retry”. the code snippets of generating signature is as follow:

It happened twice in total yesterday, hasn’t happened yet today. I would like to know that whether there is a timeout setting when joining a meeting. If so, how long is the setting?

[donte.zoom (Donte)]

@weijun.tan,
It is my understanding the timeout set for the SDK is 10s.

[weijun.tan (NTUC Income (Zatech))]

Thanks for your reply. I want to know how I can set the timeout for the SDK?