nitink
(Nitin)
April 3, 2020, 1:46pm
7
I got the same error. Was running fine till yesterday. Any updates on this
tommy
(Tommy Gaessler)
April 3, 2020, 2:26pm
9
Hey everyone
We are working to get the Zoom Web Client and Zoom Web SDK back online. Please keep up with our status page for detailed updates: status.zoom.us
Developer impacting changes during COVID-19
Zoom Developer Documentation Survey
Please take a few minutes to fill out the Zoom Developer Docs survey and let us know how we can assist you better with our docs. Your input will be invaluable in improving our documentation.
Delayed responses by Zoom staff on developer forum due to volume of posts. Expect a reply in 24 hours on weekdays.
What does this mean?
During these tough times, we are seeing a massive increase in demand for our services.…
The best workaround is to use the Zoom Desktop / Mobile app.
Just include the Zoom meeting join url (https://zoom.us/j/meetingID
) on your site rather than showing the websdk / iframe. Clicking on the join url will open the Zoom meeting in the Zoom app.
Apologies for the inconvenience,
Tommy
1 Like
saurabh
(Scaler)
April 3, 2020, 2:31pm
10
Hey @tommy
Any estimate of resolution time on this?
Thank you
1 Like
wgardner
(Will)
April 3, 2020, 4:12pm
11
@tommy – we have a webinar coming up soon. Is there an ETA?
Thanks!
Will
tommy
(Tommy Gaessler)
April 3, 2020, 7:57pm
12
Hey @wgardner , @saurabh ,
Sorry for the inconvenience, please see the note from the Manager of Developer Relations at Zoom.
Hello everyone,
Let me be the first to say we understand what kind of stress this is adding to your lives. For that, we can only offer our apologies and assurances that we are hard at work bringing up these services. It is a top priority for us.
As you can imagine, we don’t want to provide false hope, and at the moment, we just don’t have enough information to share an accurate timeline. Senior leadership and I are closely monitoring this and will update the status page as we know more.
I ap…
-Tommy
1 Like
Zoom Web Client appearing functional, but i have the same problem of timeout of previous days.
Is there news?
Thanks.
Nicola
saurabh
(Scaler)
April 6, 2020, 7:14am
14
Yes, the issue is not fixed for me as well
reg
(Helium)
April 6, 2020, 12:19pm
16
We have the same problem: 403, when try to join to the meeting. Any comments from the staff, please?
nick1
(Nicholas)
April 6, 2020, 12:30pm
17
Hy Tommy
I have been to the status.zoom.us and it appears that the web client is operational , i am assuming it means the problem is fixed now?
however i am still getting the same error , what could be the problem??
4 Likes
tommy
(Tommy Gaessler)
April 6, 2020, 9:11pm
18
2 Likes
Hi Tommy,
I have updated my lib to version 1.7.4.
Actually, i received this error.
Why?
Thanks
Nicola
1 Like
saurabh
(Scaler)
April 7, 2020, 12:12pm
20
Hi @tommy
I have updated to version 1.7.4
Got the following error now
Please look into this
Thanks
Bonfante
(Marcos Henrique )
April 7, 2020, 12:48pm
21
I got below error
Can you help me ??
I used meeting number
Bonfante
(Marcos Henrique )
April 7, 2020, 1:47pm
22
Sorry , I was wrong signature before …
Now I got the error below
Any idea, please ?
I receive the same error “Joining meeting timeout. The service is temporarily”
tommy
(Tommy Gaessler)
April 7, 2020, 5:06pm
24
Hey @nicola_quaglia , @saurabh , @Bonfante , @dmunozduarte ,
Please create a new thread with the title of the error / issue so developers can follow easier.
Thanks,
Tommy
Bonfante
(Marcos Henrique )
April 7, 2020, 5:27pm
25
Thank you , I did it.
Topic :
“Joining meeting timeout - got after 1.7.4”
2 Likes
tommy
(Tommy Gaessler)
April 7, 2020, 10:26pm
26
Thanks @Bonfante ,
We will address you there.
-Tommy