[JS error] RangeError: offset is out of bounds

While monitoring javascript errors happening on our user’s browser, i noticed the following one: RangeError: offset is out of bounds

It occurs time to time and seems to be related to a retry mechanism.
It happened today for a user, the error has been generated 300 times within 6 seconds, exactly every 20ms. It also happened at different timing for other users, not so many times but still generated every 20ms.

The user did not do anything in particular (from what i could check on our RUM)

As you can see it comes from instructions through one of the opened web sockets.
This is a new generated javascript error that was not happening before switching from 1.8.1 to 1.8.5.

RangeError : offset is out of bounds

Which version?

Device (please complete the following information):

  • Device: Desktop
  • OS: Window 10
  • Browser: Chrome 87.0.4280.141

Additional information:
The user seemed to have many problems when connecting to zoom (and initializing the component @join time, probably due to his network (i did not have time to investigate yet)

Hey @nvivot,

Thank you for bringing this to our attention. I’ve reached out to our engineering team in regard to this matter and will get back to you when I have more information. (CS-2820)