JS errorMessage: "Invalid signature."

Meeting SDK Web
1

Hi

i’m trying to use the 1.3.8 JS viewer to build a “internal corporate TV” with zoom (that we already have)

i’m using the GitHub demo (https://github.com/zoom/sample-app-web) but

the signature made by some JS script is invalid for zoom server

what about ?

thanks for future answer !

antoine

2

Hi @antoine.thierry,

Can you post the exact error that you see in the browser tools? Also do you have the API Key/secret entered in the index.js file?

Thanks

3

Hi michael !

i found the answer a few hours ago

reason : do not use “-” in the zoom meeting id’s

it was not written where i go. i changed the JS implementation, then i debugged, then i find, then it works

thanks

antoine

1 Like
4

Glad that you were able to find the answer, we’ll update our documentation to include notes about not using the “-” for meeting IDs.

Thanks

6

Hi

I’m trying to use the 1.7.10 JS viewer (CDN version) (https://github.com/zoom/sample-app-web), but I get error “Signuture is invalid” when I enter real meeting number, example (***********, no password, no email, attendee ).

It would be great if you can help me with this.

thanks for future answer !

jan

*This post has been edited to remove any meeting / webinar IDs

1 Like
7

hi, how r u, i am having isseu, i used web sample app for client, and jwt api, but whn client uses its api, and my meeting number, it show invalid signature, but whn i use my meeting number it work? does one app connect to one meeting number?

8

hello, but we don’t include the “-” for meeting IDs, only numbers like “***********” and this don’t work here.

*This post has been edited to remove any meeting / webinar IDs

9

sorry didnt ger? i dont added - in id, and what dont work here? does zoom app api work for one email account?

10

yes, this don’t work (ID without slashes) and we tried it for two email accounts.

11

Hey @j.amelsberg, @zmalik976,

Please share your Web SDK signatures to developersupport@zoom.us so I can debug the issue.

Thanks,
Tommy

12

hello @tommy,

it works. I use SDK but put JWT settings in config. thank you!

1 Like
13

[signature redacted]

14

Hi,I’m trying to use the Zoom Web SDK ( Local Install) (I use the exmple with right apiKey and apiSecret : https://github.com/zoom/sample-app-web.git), but I get error “Signuture is invalid” when I enter real meeting number, example (meetingNumber: ***********, passWord:, no email, attendee ). I don’t include the “-” for meeting IDs, only numbers.

*This post has been edited to remove any meeting / webinar IDs

15

Hey,I’m trying to use the Zoom Web SDK ( Local Install) (I use the exmple with right apiKey and apiSecret : https://github.com/zoom/sample-app-web.git), but I get error “Signuture is invalid” when I enter real meeting number, example (meetingNumber: ***********, passWord:, no email, attendee ). I don’t include the “-” for meeting IDs, only numbers.
Thanks.

*This post has been edited to remove any meeting / webinar IDs

16

Happy to help! :slight_smile:

Thanks,
Tommy

17

Hey @zmalik976,

After base 64 decoding your signature, it looks like you are not setting the role when generating the signature.

Thanks,
Tommy

18

Hey @zhaowentao,

What is the Web SDK signature you are generating so I can debug it?

Thanks,
Tommy

19

thanks, The problem has been solved。Because i missed the apiKey with the appKey. :blush:

1 Like
20

Hi, I’ve also cloned the sample-app-web (CDN), added my API key and secret but I still get the “signature is invalid” error.

Here are more information:
Meeting number: ***********
Meeting pwd:
role: 0
Signature:

Thanks

*This post has been edited to remove any meeting / webinar IDs

21

Sorry I’ve just found out that I need to use JWT Key and Secret to make it work.

1 Like