Hi i’m trying to use the 1.3.8 JS viewer to build a “internal corporate TV” with zoom (that we already have) i’m using the GitHub demo ( https://github.com/zoom/sample-app-web ) but the signature made by some JS script is invalid for zoom server what about ? thanks for future answer ! antoine

Happy to help! :slight_smile: Thanks, Tommy

Hey @zmalik976 , After base 64 decoding your signature, it looks like you are not setting the role when generating the signature. Thanks, Tommy

Hey @zhaowentao , What is the Web SDK signature you are generating so I can debug it? Thanks, Tommy

thanks, The problem has been solved。Because i missed the apiKey with the appKey. :blush:

Hi, I’ve also cloned the sample-app-web (CDN), added my API key and secret but I still get the “signature is invalid” error. Here are more information: Meeting number: *********** Meeting pwd: role: 0 Signature: Thanks *This post has been edited to remove any meeting / webinar IDs

Sorry I’ve just found out that I need to use JWT Key and Secret to make it work.

Hi, we are experiencing a similar problem, but it happens intermittently. Sometimes the signature will be valid and it will continue to work even if it wasn’t recently generated: Other signatures always fail: (this results in a modal containing these messages: “Joining meeting timeout.” and “Sign…

Hey @zhaowentao , @aitsidihammou.achraf , Happy to hear you got it working! :slight_smile: Thanks, Tommy

Hey @esteban , Double check your timezone settings are synced correctly: [image] Join meeting timeout or signature expired Web Hi @vijayk.kannan , For the signature issue, make sure to use the system time and make sure the time syncs with world time. Generate a signatur…

Hi Tommy, just double checked and it is just fine. It’s very odd because the error message happens randomly. What else could this be ? We have a deadline for this integration and we don’t have any other clues on what could be causing this. Any help would be greatly appreciated !

JS errorMessage: "Invalid signature."

Meeting SDK Web

tommy (Tommy Gaessler) July 30, 2020, 4:56pm 24

Hey @esteban,

Double check your timezone settings are synced correctly:

Thanks,
Tommy

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JS errorMessage: "Invalid signature."

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