Hi i’m trying to use the 1.3.8 JS viewer to build a “internal corporate TV” with zoom (that we already have) i’m using the GitHub demo ( https://github.com/zoom/sample-app-web ) but the signature made by some JS script is invalid for zoom server what about ? thanks for future answer ! antoine

Happy to help! :slight_smile: Thanks, Tommy

Hey @zmalik976 , After base 64 decoding your signature, it looks like you are not setting the role when generating the signature. Thanks, Tommy

Hey @zhaowentao , What is the Web SDK signature you are generating so I can debug it? Thanks, Tommy

thanks, The problem has been solved。Because i missed the apiKey with the appKey. :blush:

Hi, I’ve also cloned the sample-app-web (CDN), added my API key and secret but I still get the “signature is invalid” error. Here are more information: Meeting number: *********** Meeting pwd: role: 0 Signature: Thanks *This post has been edited to remove any meeting / webinar IDs

Sorry I’ve just found out that I need to use JWT Key and Secret to make it work.

Hi, we are experiencing a similar problem, but it happens intermittently. Sometimes the signature will be valid and it will continue to work even if it wasn’t recently generated: Other signatures always fail: (this results in a modal containing these messages: “Joining meeting timeout.” and “Sign…

Hey @zhaowentao , @aitsidihammou.achraf , Happy to hear you got it working! :slight_smile: Thanks, Tommy

Hey @esteban , Double check your timezone settings are synced correctly: [image] Join meeting timeout or signature expired Web Hi @vijayk.kannan , For the signature issue, make sure to use the system time and make sure the time syncs with world time. Generate a signatur…

Hi Tommy, just double checked and it is just fine. It’s very odd because the error message happens randomly. What else could this be ? We have a deadline for this integration and we don’t have any other clues on what could be causing this. Any help would be greatly appreciated !

JS errorMessage: "Invalid signature."

Meeting SDK Web

tommy (Tommy Gaessler) July 30, 2020, 4:56pm 24

Hey @esteban,

Double check your timezone settings are synced correctly:

Thanks,
Tommy

Topic		Replies	Views
"Signuture is invalid" CDN 1.7.10 JS Viewer Web	13	1179	August 26, 2020
Invalid Signature with Sample Web App Web	130	22370	January 30, 2024
What's wrong with my signature? Web	9	1119	September 22, 2020
SDK Sample 'The signature has expired' Web	5	1572	December 18, 2019
The account don't enable API or Invalid signature Web	4	785	April 6, 2020

JS errorMessage: "Invalid signature."

Related topics