List meeting participants QoS is not working as expected

API and Webhooks
1

Description
When sending get request to url: https://api.zoom.us/v2/metrics/meetings/{meetingId}/participants/qos.

Error
status: 404
{ "code": 3001, "message": "Meeting does not exist: xxx." }

Which Endpoint/s?
Get method
https://api.zoom.us/v2/metrics/meetings/{meetingId}/participants/qos.

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. start a meeting, last for a few mins
  2. end the meeting
  3. submit get meeting qos request
2

@david.li,

Thank you for posting in the Zoom Developer Forum. Generally, this message is normally displayed when the meeting is either deleted or if only one participant joined the meetings. If the latter, I have linked a helpful post on this topic below:

Let me know if your case is one of those scenarios! Happy to get to the bottom of the behavior you are seeing.

3

Thanks for the prompt response. That is exactly what my case is. Please close this ticket. Thanks for the help.

4

actually @donte.zoom , how about phone call, as i have similar issues as well, if the message is displayed if it is a one person call, call is rejected/unanswered, call is short etc?

5

Hi, @david.li,

Glad to hear that was useful. Regarding the phone scenario, can you share more details about the workflow? It would be helpful if could share a screenshot of what you are seeing along with the endpoints used?

6

I have raised a seperate topic on phone scenario.
Regarding list meeting participant QoS on meeting with one participant, I went through the log again and found out the endpoint was able to provide data after retry(5 mins later). Is that a bug or expected behaviour?

7

@david.li,

That seems strange, how often are seeing a 5 min delay? Also, you able to share a screen shot of the logs (PII omitted) ?

8

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