In the LTI Pro (Blackboard in this case), if you edit a recurring meeting, manually type in a new alternative host, then save, it removes all occurrences except the last occurrence. Subsequently editing the meeting in LTI Pro shows the proper start date and the proper number of occurrences, but re-saving does not restore the missing meetings. The only way to restore is to edit the meeting in the main Zoom web site to the proper start date, then save.
All occurrences except the last one are removed when manually adding an alternative host to a single meeting in LTI Pro.
How To Reproduce (If applicable)
Steps to reproduce the behavior:
Create a recurring meeting using the API.
Import that meeting ID into LTI Pro.
Select the topic from the list of upcoming meetings.
Select Edit this meeting.
Expand Advanced options.
Add a new e-mail address to the Alternative hosts.
Select Save. All but the last occurrence are now missing.
This is causing issues for our ~1,500 weekly meetings through LTI Pro, so a quick fix would be appreciated.
This seems to be happening more frequently now, and under more scenarios than just adding an alternative host. I haven’t figured out exactly what those scenarios are, but our instructors panic when suddenly their Zoom meetings disappear from the Upcoming meetings list.
When we edit the affected meeting ID from the main Zoom site, the recurrence end date jumps to a month ahead despite not showing that in the Upcoming meeting list. Seems like something isn’t lining up somewhere.
Hi, I am also having this issue as of today. Editing and saving a re-occurring meeting to add an alt-host to all occurrences in Zoom deletes the re-occurring meetings. They have to be restored individually. Was there ever a reported fix for this issue?