Hi @joy.valenzuela !
I should have clarified that the setting is not in the LTI, but in the user’s browser. At least the user will hopefully see an icon if the pop-up is blocked and click it. Not the best UX.
What version of the LTI are you using? Wondering if this is a problem with LTI 1.1 and not 1.3. I see you are a Staff member. Any issues with updating to LTI 1.3? Wondering if 1.3 has the cookie issue.
Thanks!
Warmly,
Miles