Issue with LTI Zoom — “Zoom is blocked” error when launching meetings from LMS iframe

API and Webhooks Meetings
1

We are facing an issue with the LTI Zoom integration within our LMS (GlobalU). When an Admin, Instructor, or Student clicks on the Start or Join Now button for an active Zoom meeting, the following error message appears:

“Zoom is blocked”

However, when we right-click on the same button, copy the meeting link, and open it directly in a new browser tab, the meeting launches successfully.

2

Hi @GlobalUAdmin
Thanks for reaching out to us and welcome to the Zoom Developer Forum.
If you are still facing this issue, please reach out to our support team, they will assist you with the LTI Zoom integration