`meeting.created` missing `start_time`

API and Webhooks
1

Using this template helps us debug your issues more effectively :slight_smile:

Description
Sometimes we receive events without (at least) the start_time field, thus our application fails because it expects to have it every time.
I don’t know how to reproduce it so this is mainly why I post here.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Webhook - meeting.created events

How To Reproduce (If applicable)
I am sorry I have no clue :frowning:

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Here is the latest x-sm-trackingId received: Webhook_dc8ad861de544fbfac805cd1498b9045.
I bet that you will see that we responded with a 500 to in your logs :slight_smile:

2

When a meeting is set as a “Recurring meeting” with the recurrence set to “No Fixed Time”, I’ve observed that the Get a meeting endpoint omits the start_time field on the meeting object. Maybe a similar scenario is happening for your webhook event.

3

Thanks for the lead @MultiplayerSession. I tried but when I create a recurring meeting from Zoom the start_time value is now(). I didn’t find the “No Fixed Time” you mentioned, how do you do that?

4

Hi @benjamingrandfond,

Are you setting the pre_schedule field to false? Let me know if this might help.

Best,
Will

5

Hi @will.zoom actually I don’t set anything, my app only receives events from Zoom when users create meetings.

6

Here’s a screenshot of the “No Fixed Time” recurring meeting option. When editing a meeting, it’s located after the “Topic” and “Description” fields and after the “Recurring meeting” checkbox as one of the options for “Recurrence”. The other recurrence pattern options are “Daily”, “Weekly”, and “Monthly”.

ZoomMeetingRecurringEdit
ZoomMeetingRecurringEdit1080×967 55.1 KB

7

Thank you verrrrrrry much @MultiplayerSession

8

Thank you for sharing your insight @MultiplayerSession!

Max