Meeting Join issue

Video SDK Flutter
, ,
1

As we integrated the Zoom meetings join service in the Android application, it was functioning properly when we incorporated the Zoom meetings join service into the Android application, but now from last some days the user can no longer join meetings via our Android application. The user sees a blank screen as soon as they enter the Zoom meeting. We attempted using the most recent SDK version, but it was unsuccessful.

2

To resolve the issue where users see a blank screen when joining Zoom meetings through your Android application, here are troubleshooting steps and recommendations:

  1. Verify SDK Compatibility
  • Ensure you’re using the latest version of the Zoom Android SDK from [Zoom’s GitHub]
  • Check compatibility between your app’s target API level and the SDK version. Zoom may require specific Android versions.

2. Update App Permissions

Ensure the following permissions are declared in your Android Manifest file:
Prompt the user for runtime permissions for Camera and Microphone.

3. Clear App Data and Cache

Have users clear the application’s data and cache to resolve any corrupted local configurations.

4. Check Network Configuration

  • Ensure no network restrictions are blocking access to Zoom services.
  • Test the Zoom connection by joining a meeting from a standard Zoom mobile app on the same network.

5. Debug the SDK Integration

Enable logging in the Zoom SDK to capture detailed logs:

Review logs for errors related to rendering, initialization, or network failures.

6. Handle Lifecycle Properly

Ensure proper lifecycle management in your activity:


---

### **7. Test with a Simple Example App**  
Zoom provides sample Android apps on their GitHub repository. Test the issue with their basic example to isolate whether the issue is your integration or SDK-related.
3

Thanks for the reply.

Our application development and zoom SDK integration in flutter