For some reason I stopped receivng meeting.participant_joined webhooks. I am receiving meeting.created + meeting.started. This happens sometimes, and I’m still not sure exactly when is participant_joined exactly not being sent…

Hey @alon , We are aware of some webhook performance degrading due to the same cause of Data Dashboard Delay, as posted at https://status.zoom.us/ . Our engineering team has been actively working on the resolution. Please continue to monitor the status at https://status.zoom.us/ . Thanks, Tommy

@tommy should we be following this incident in relation to webhook delays? https://status.zoom.us/incidents/fx8rk784gdrx

Hey @jimig , Yes. We are also making some improvements this weekend to help with the webhook issues. Thanks, Tommy

Hello @tommy , I have the same issue. I can receive meeting.created and meeting.started events, but doesn’t receive any meeting.participant_joined updates. Looking forward for the fix. Thanks for what you are doing!

Hey @kozzztya , thanks for posting and using Zoom! To confirm, you have the meeting.participant_joined webhook event selected in your webhook/event subscriptions section of your app? Thanks, Tommy

Hey @tommy , I’m still experiencing this. This doesn’t seem like just retry mechanism webhook which was removed, but rather hooks possibly go unreported at all. I’m still seeing many meetings in which participant_joined is not reported

@tommy do you have a way to inspect the reported webhooks for a meeting? e.g: 717396498 ? never got any participant_joined and few others

Hey @alon , I will look into this. They might be delayed some. Have you gotten the respective webhook since? Thanks, Tommy

[image] tommy: To confirm, you have the meeting.participant_joined webhook event selected in your webhook/event subscriptions section of your app? Yes, I’ve started receiving these events.

Happy to hear you are receiving them now! :slight_smile: -Tommy

Meeting.participant_joined hooks not received

API and Webhooks

alon (Alon) March 29, 2020, 12:59pm 13

it seems like the actual problem is this Webhook with id object.id=null

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Meeting.participant_joined hooks not received

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