I’m trying to use the meeting.participant_joined and meeting.participant_left webhooks to count how many people are in a meeting.
During testing I receive the meeting.participant_left webhook reliably but through the exact same url, I do not receive the meeting.participant_joined webhook.
I have received the webhooks when I last used it about 2 months ago.
There is no error message.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
account-level JWT using the Webhooks
How To Reproduce (If applicable)
Steps to reproduce the behavior:
- set up meetings for different API users
- join a meeting and don’t receive joined webhook
- leave meeting but receive left webhook
Screenshots (If applicable)
I have many meetings set up on different users on the same account (all of them are licensed).
I have set up an account-level app using JWT. I have used this same app about two months prior, where it worked (except for minor issues with unknown cause).
The meetings are on API-only users.
The require registration and the participants are automatically registered through the API when they go to the spot in our application.
The meetings are in the future from now but have join before host activated. (I tried setting the time so it’s currently running but the result was the same)
There is only one webhook URL set and I set it to log whatever it gets. I get events like meeting.participant_left or meeting.registration_created for example, but no meeting.participant_joined.
Additional question: If I go to the logs of my Zoom app, I can see call logs but not webhook logs. Is there any way I could see the webhook logs there as well? That would be a great help with debugging.