Meeting Participants all given the same name (Host's name)

Thanks for your help @jmauck!

This happened to me in a meeting today. Everyone came into the meeting under my name. Any idea why or how to avoid this in the future?

Hey @klosadubois,

Did they all use your start_url or unique join_url if using registration?

Thanks,
Tommy

This happened to me today. Several users all joined the meeting and were assigned the same name. I’m not sure which link they used to log in/join the meeting. It sounds like that would make a difference? How can we avoid this in the future?

Hey @labell,

Please reach out to support.zoom.us with the meeting number so the support team can investigate.

Thanks,
Tommy