API Endpoint(s) and/or Zoom API Event(s)
/v2/users/me/meetings
Description
I am trying to create a meeting that will automatically include recording and transcription, but recording and transcription are not starting when using the start_url or the join_url
Error?
No error
How To Reproduce Steps to reproduce the behavior:
1. Request URL / Headers (without credentials or sensitive info like emails, uuid, etc.) / Body
Method: POST
URL: /v2/users/me/meetings
Headers: Authorization, Content-Type
Payload:
Are you on a paid license? These features will only work if you’re on a paid Zoom plan, so that is the first thing I would check.
If you are, the next thing to check is if your user and/or Zoom account settings are set such that recording/transcription can take place. You can go through the checklist here to confirm that your settings are appropriate for automatic recording.
Regarding the transcription, the recording_transcript field doesn’t appear to be a valid field in the Create Meeting API. You also need to ensure that a recording is actually being captured in order for a transcript to be made available. Transcripts are also enabled at the account / group / user level under Recording & Transcript ▸ Audio transcript. Turn that on in the web portal or via the Update User Settings API and every cloud recording made by that host will receive an audio‑transcript file after processing.
Once you’ve checked these items, you should be able to capture cloud recordings and transcripts as expected.
I would add that you are asking for join before host.
Please make sure that you intend the host to be at the meeting.
I suggest you get the host to open the meeting.
Otherwise the recording may not start and the meeting could be limited to 40minues.