Mic from attendee is not working on Zoom Webinar SDK. Please, help

Description
Mic from attendee is not working on Zoom Webinar SDK. However, audio on Zoom meeting are working fine with same setting.

Error
zoom-meeting-1.9.9.min.js:2 [Deprecation] The ScriptProcessorNode is deprecated. Use AudioWorkletNode instead. (Enter Audio Worklet  |  Web  |  Google Developers)
1502_js_media.min.js:1 The AudioContext was not allowed to start. It must be resumed (or created) after a user gesture on the page.
1502_js_media.min.js:1 The AudioContext was not allowed to start. It must be resumed (or created) after a user gesture on the page.
1502_js_media.min.js:1 Uncaught (in promise) DOMException: play() failed because the user didn’t interact with the document first.

Which Web Meeting SDK version?
version 1.9.9

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Allow Attendee to speak
  2. Mic icon appear
  3. Host be able to speak
  4. Attendee can hear but cannot speak

Screenshots

Device (please complete the following information):

  • Chrome Version 94.0.4606.61

Additional context
Add any other context about the problem here.

Hey @educathai ,

Has the webinar attendee unmuted themselves?

Thanks,
Tommy

Yes, it unmute and I try with Zoom meeting it work fine.

Greeings, @educathai,

Thank you for sharing this information and resource. As a follow up, can you share the exact settings that are enabled which worked on Zoom Meeting but not Webinar ? Also, are you able to check the audio metrics on the zoom dashboard ? If so, did you observe any high latency or high packet loss during the meeting ?

Thanks,
Donte