The timeout for the MyChart Mobile (LiveWell) App was changed from 20 minutes to 60 minutes in order to make sure patients were not getting kicked out of LiveWell/Zoom visits. Is there a way we could force the session to stay open while the Zoom visit launched by the Zoom SDK was active, Is there a solution to keep the App Active so it does not timeout while the zoom video visit is being conducted?
Which Client Mobile SDK version?
On Android we are using [v5.2.42043.1112]
and in iOS we are using [v5.2.42037.1112]
If applicable, add screenshots to help explain your problem.
Smartphone (please complete the following information):
- Device: Android and iPhone App