Zoom session not maintained in the background

Previously, the SDK would maintain a Zoom meeting session while the app was moved to the background. With the latest version of the SDK, the Zoom meeting session will stop after about 1 minute if audio is not connected, and the user will become disconnected from the meeting. If audio is connected, the session will remain active. Our app is not always used with audio but does always need to maintain its connection. Is this an intentional change? A bug? Or something else?

Which iOS Meeting SDK version?

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Join a meeting
  2. Do not connect to audio
  3. Go to the background
  4. Wait 1 minute

Expected result: to still be connected.
Actual result: disconnected.

Smartphone (please complete the following information):

  • Device: iPhone / iPad
  • OS: iOS / iPad OS 16 (haven’t tested yet on older versions)

Hi @jeremy.provost ,

I am going to private message you for a bit more information for a report.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.