MobileRTC version incompatible on join

Meeting SDK
41

Hey @jeremy.provost,

We understand this is an ongoing issue and puts our customers in a bad spot. We are still working internally to find a solution for this, but I can assure you this issue is not being ignored. We are planning to close the gap between Client and SDK releases as well.

Thanks!
Michael

1 Like
42

Thank you. Looking forward to the updates.

43

Hey @jeremy.provost,

Sounds good.

Thanks!
Michael

44

This has crept back up again for us. MobileRTC version is incompatible. Do you have an ETA on an SDK update?

45

Looks like 5.8 is the new minimum.

46

Hey @jeremy.provost,

We do not have a timeline quite yet.

Thanks!
Michael

47

We are seeing this issue again because the version the an organization can select for the minimum iOS version required is higher than even the very latest Zoom SDK for iOS version. Is there a Zoom SDK for iOS update imminent? Is there no way to ensure that SDK apps aren’t broken by these settings?

48

@jeremy.provost ,

Sorry for the missed response here. Are you seeing this issue?

What version of the SDK are you currently using? We have support guides that provides more details on this topic. Please check them out and let us know if you have any questions.

SDK minimum version policy

https://marketplace.zoom.us/docs/sdk/overview/minimum-version/

SDK upgrade guide

https://marketplace.zoom.us/docs/sdk/overview/sdk-upgrade-guide/

Is there no way to ensure that SDK apps aren’t broken by these settings?

Great question! There is no setting that I am aware of, but I can see the benefit of such a setting. Can you share more details about what you had in mind? I am happy to share your feedback with our engineers for further consideration.