We are having some issues in figuring out a specific edge case of our integration. We are using Oauth2 APPs to identify the account that is used to create the meetings / webinars.
Is there a way to enable 2 accounts on the demo account we have that can manipulate apps? This way we should be able to replicate the issue and be able to solve it ourselves. Any help however would be appreciated.
We are not receiving a specific error, but it seems that the APIs are saving the meetings / webinars is not using the proper account
Which App Type (OAuth / Chatbot / JWT / Webhook)?
We are calling the meeting / webinar create, but using 2 different apps, one for each main account set up.
How To Reproduce (If applicable)
Configure 2 different apps using 2 different main accounts on zoom. Then pair both apps through Oauth2. When using one or the other it seems that the meeting / webinar is not created under the account that installed the app.
Add any other context about the problem here.
Thanks, however we are using the Oauth2 app setup and not the JWT. We would need to have more info using the Oauth. This app was suggested by a Zoom advocate and we had been asked to move away from JWT.
If you’d like to test your OAuth app with an account outside of your developer account, you can request a Publishable URL for testing purposes. This will allow you to use another test account. You can request one by following the steps outlined here:
Customer has 71 seats of Zoom Pro, all in use but several are dedicated to the Docebo LMS Integration and a schedule of windows available for use and credentials can be provided if that is what is necessary to get some progress on this
Garry Masters 443-862-7964
Thanks for clarifying. To confirm, the link I shared is to request a URL that allows you to share a private app with users outside of your account—this is not a request to publish the app publicly. Does this make sense? If you have your own app on a demo account, you can request this same kind of URL as well.