New zoom sdk 1.7.0 issue, call drop

Meeting SDK Web
23

Hello @tommy

Okay,
May i please know that how long this issue can take to get resolve ?

Thanks

24

Hey @kshitij.s,

We will reach out to schedule a Zoom meeting to help debug the issue.

Thanks,
Tommy

25

Okay @tommy

Please let me know about it.
Thanks

26

Hey @kshitij.s,

We are working to schedule a meeting with the appropriate engineers for Friday your timezone.

Thanks,
Tommy

27

Okay @tommy

My time zone is IST (GMT+5:30)
I am available 12:00 To 09:30 pm

Please let me know when you done.
Thanks

28

Hey @kshitij.s,

Just sent an invite. Please let me know if that time works.

Thanks,
Tommy

29

Time: Dec 27, 2019 02:00 PM (GMT+5:30)

Jack Yang is inviting you to a Zoom meeting.
Join Zoom Meeting

Topic: TypeError: u is null Crashes Web SDK Troubleshooting
Time: Dec 27, 2019 04:30 PM Beijing, Shanghai

One tap to join audio: +16468769923,753926336# (US Toll)
Or, Dial：+1 646 876 9923 or +1 669 900 6833 (US)
877 853 5247 or 888 788 0099 (US, Toll Free)
Meeting ID: 753 926 336
More International Numbers: https://success.zoom.us/u/adfPNXIVV9

Or, join by SIP
753926336@zoomcrc.com

Or, join by H.323
162.255.37.11 (US West)
162.255.36.11 (US East)
221.122.88.195 (China)
115.114.131.7 (India Mumbai)
115.114.115.7 (India Hyderabad)
213.19.144.110 (EMEA)
103.122.166.55 (Australia)
209.9.211.110 (Hong Kong)
64.211.144.160 (Brazil)
69.174.57.160 (Canada)
207.226.132.110 (Japan)
Meeting ID: 753 926 336

Or, join by Skype for Business:

1 Like
30

https://drive.cisinlive.com/index.php/s/3nmvZ326V9ikQUG I can’t download, could you send it to me, my email is jack.yang@zoom.us

1 Like
31

Hello @JackYang

I will join the zoom meeting on your given time tomorrow.
Thanks for scheduling the meeting.

Thank you

1 Like
32

Hello @JackYang

I sent you code link again in personal message,
Please check that, Link will expire in 1-2 days.

Thanks

1 Like
33

Thanks for the help Jack! :slight_smile:

-Tommy

34

Hello @tommy & @JackYang

You found any solution related to the issue ?

Thanks

35

Hey @kshitij.s,

We have identified the issue and are working to solve it. We will keep you updated. (DEVELOPERS-577)

Thanks,
Tommy

36

@tommy

Thanks for the update.
Please keep me updated.

Thanks

37

Will do!

Thanks,
Tommy

38

Hello @tommy and @JackYang

Did you get any success while checking the issue?

Thanks
Kshitij

39

Hey @kshitij.s,

We are still looking into the issue. I will notify you immediately when we figure out what’s going on.

Thanks,
Tommy