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Using pszoom to retrieve the webinar particpant report. This has been done for a re-ocrruing webinar for some time now weekly. Yesterdays meeting report however does not show any email addressees for any of the attendees yet nothing changed on the script pulling it or the meeting that was used.
No error per-se just blank in the report. When a report is pulled via the web interface it does seem to contain the email address. Its just when using the API that this seems to happen.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
not sure of this answer
webinar participant report generation
How To Reproduce (If applicable)
Using pszoom run:
$results = Get-ZoomWebinarParticipantsReport -WebinarId “810400632” -PageSize 300 -NextPageToken ($results.next_page_token).tostring() -apiKey $api_key -ApiSecret $api_secret -ErrorVariable errorCapture
Screenshots (If applicable)
Add any other context about the problem here.
Thank you for reaching out to the Zoom Developer Forum, I am happy to help here!
Can yo confirm that you can see the report through the Web portal?
It is just when calling the API that you get a blank report? If so could you share the response body with me please (make sure to edit personal information)
I received some updated info today. The report from Web portal ALSO is missing email addresses for the attendees.
I’ve attached a screenshot of what the report shows when generated from the web interface (scrubbed the usernames but they’re in there and correct) and also an example of the one generated from the api using pszoom. Both reports everything looks correct except just no email addresses
I have screenshots i can send but everytime i try to upload them to this post i get an error that i’m unable to embed images
Thanks for your patience while I investigated this issue.
I heard back from our team and it seems that this customer has a BAA security agreement under their account, which prevent sharing some data.
This basically means that when a customer enables the BBA feature in their account, this is a security option that protects personal data such as emails to show in our reports. We do not have access to that information.