No privilege to my account on 60 days free trial

API and Webhooks
1

Hi,
I am getting this response "
{
“code”: 200,
“message”: “No privilege.”
}"
from the create user API for my 60 days free trail user account.
so ,please let me know what can i do for the privilege on free trial account.

2

Hey @anandsoft80,

Can you please share your request body you are sending to the Create User endpoint?

Thanks,
Tommy

3

Hi,

Below is the request body and url

URL: https://api.zoom.us/v2/users
Request:

{
“action”: “create”,
“user_info”: {
“email”: “”,
“type”: 1,
“first_name”: “Quran”,
“last_name”: “Tutions”,
“password”: “XXXXXXX”
}
}

4

Thanks @anandsoft80.

According to our system you are on a free account and not a free trial account.

Please contact support@zoom.us to see why your 60 day free trial has not been activated.

Thanks,
Tommy

5

thank you for the reply,
let me check

1 Like
6

Happy to help!

Feel free to post back here with updates so we can get you up and running :slight_smile:

7

hi Tommy,

last issue was resolved.
but having issue in starting video call.
i am receiving the error error1:{“method”:“join”,“status”:false,“errorCode”:1,“errorMessage”:“The signature has expired.”,“result”:null}

so can you please help to shortout

8

Hey @anandsoft80,

Are you trying to start a video call via the Zoom Web SDK?

More details would be great.

Thanks,
Tommy

9

hi,
yes using web sdk
and getting below error
from zoom join
error1:{“method”:“join”,“status”:false,“errorCode”:1,“errorMessage”:“The signature has expired.”,“result”:null}

10

Thanks @anandsoft80,

How are you generating your signature?

Can you post your code here so I can take a look.

Thanks,
Tommy

11

hi,

var meetConfig = {
apiKey: API_KEY,
apiSecret: API_SECRET,
meetingNumber: parseInt(document.getElementById(‘meeting_number’).value),
userName: document.getElementById(‘display_name’).value,
passWord: “xxxxxxxx”,
leaveUrl: “https://zoom.us”,
role: 0
};

    var signature = ZoomMtg.generateSignature({
        meetingNumber: meetConfig.meetingNumber,
        apiKey: meetConfig.apiKey,
        apiSecret: meetConfig.apiSecret,
        role: meetConfig.role,
        success: function(res){
            console.log(res.result);
        }
    });

using code from here

1 Like
12

hi

signature working fine now from link https://marketplace.zoom.us/docs/sdk/native-sdks/Web-Client-SDK/tutorial/generate-signature shared

thank you.

1 Like
13

Awesome! Happy to hear! :slight_smile:

Let us know if you have any other questions!

Thanks,
Tommy

1 Like
14

hi tommy,

Thanks for the above help.
I am able to start meeting successfully using node js code available in zoom website.
but is it possible we can start web zoom call using php code same as you shared php code for generate signature?

15

Hey @anandsoft80,

You can start a Zoom Meeting using the Web SDK by setting the role to 1 in the signature / meetConfig object.

Here are some more details:

Thanks,
Tommy

16

hi tommy,

ok let me try.
thank you

1 Like
17

Let me know if it works :slight_smile:

Thanks,
Tommy

18

hi tommy,

meeting start web sdk stops working today
i am getting error
error1: {“method”:“join”,“status”:false,“errorCode”:1,“errorMessage”:“The meeting number is wrong.”,“result”:null}

19

hi,

below is my join url received from create meeting api

20

hi

It working now.Error was showing due to wrong signature.
Sorry for the above message.