We have been using webhooks for Zoom Phone for quite some time and made no changes on our end for months. A couple days ago we stopped receiving events when a callee answers the phone. Does this event get sent to us if the callee has calls forwarded to their cell phone? That was the only thing that changed recently for our tech support guy.
Thanks for reaching out!
Can you please confirm that you are still experiencing this issue?
In the meantime I will test this behavior on my end and try to do some research!
Best,
Elisa