Not getting waiting room status in zoom Room CLI integration

Hello,
I am not getting participant’s waiting room status, when any participant joined the meeting it is directly showing as In_Meeting in response.

Device and Platform Description:
“Platform”: “Windows 10”
“Zoom Room Release”: “5.9.4345.0106”
“ZAAPI Release”: “1.1"

Hi @bharti.tiwari ,

Can you please share the documentation you referenced for the waiting room status behavior to help further troubleshoot? I am not seeing that in zStatus Call Status docs here.

Thank you,
Gianni

Hello @gianni.zoom ,
I am referring the same document shared by you. I am attaching some commands and responses with certain scenarios for your reference.

Scenerio 1 : Meeting initiated From Zoom

When Danish(Person in organization ) joined Meeting:

{“ListParticipantsResult”:{“audio_status state”:“AUDIO_MUTED”,“audio_status type”:“AUDIO_NONE”,“avatar_url”:"",“camera_status am_i_controlling”:false,“camera_status can_i_request_control”:false,“camera_status can_move_camera”:false,“camera_status can_switch_camera”:false,“camera_status can_zoom_camera”:false,“can_edit_closed_caption”:false,“can_record”:false,“event”:“ZRCUserChangedEventJoinedMeeting”,“hand_status”:{"is_raise_hand: ":false,"is_valid: ":“on”,“time_stamp: “:“0”},“isCohost”:false,“is_client_support_closed_caption”:false,“is_client_support_coHost”:true,“is_host”:false,“is_myself”:false,“is_recording”:false,“is_video_can_mute_byHost”:true,“is_video_can_unmute_byHost”:true,“local_recording_disabled”:true,“user_id”:16779264,“user_name”:“Danish Mohammad”,“user_type”:“NORMAL”,“video_status has_source”:false,“video_status is_receiving”:false,“video_status is_sending”:false},“Status”:{“message”:””,“state”:“OK”},“Sync”:false,“topKey”:“ListParticipantsResult”,“type”:“zCommand”}

=================
After user joined → when if we manually called ListParticipants

Command : zCommand Call ListParticipants

{“ListParticipantsResult”:[{“audio_status state”:“AUDIO_UNMUTED”,“audio_status type”:“AUDIO_VOIP”,“avatar_url”:"",“camera_status am_i_controlling”:false,“camera_status can_i_request_control”:false,“camera_status can_move_camera”:false,“camera_status can_switch_camera”:false,“camera_status can_zoom_camera”:false,“can_edit_closed_caption”:false,“can_record”:false,“event”:“None”,“hand_status”:{"is_raise_hand: ":false,"is_valid: ":“on”,"time_stamp: “:“0”},“isCohost”:false,“is_client_support_closed_caption”:false,“is_client_support_coHost”:false,“is_host”:true,“is_myself”:true,“is_recording”:false,“is_video_can_mute_byHost”:true,“is_video_can_unmute_byHost”:true,“local_recording_disabled”:true,“user_id”:16778240,“user_name”:“Pluto”,“user_type”:“NORMAL”,“video_status has_source”:true,“video_status is_receiving”:false,“video_status is_sending”:true},{“audio_status state”:“AUDIO_UNMUTED”,“audio_status type”:“AUDIO_NONE”,“avatar_url”:” ",“camera_status am_i_controlling”:false,“camera_status can_i_request_control”:false,“camera_status can_move_camera”:false,“camera_status can_switch_camera”:false,“camera_status can_zoom_camera”:false,“can_edit_closed_caption”:false,“can_record”:false,“event”:“None”,“hand_status”:{"is_raise_hand: ":false,"is_valid: ":“on”,“time_stamp: “:“0”},“isCohost”:false,“is_client_support_closed_caption”:false,“is_client_support_coHost”:false,“is_host”:false,“is_myself”:false,“is_recording”:false,“is_video_can_mute_byHost”:true,“is_video_can_unmute_byHost”:true,“local_recording_disabled”:true,“user_id”:16779264,“user_name”:“Danish Mohammad”,“user_type”:“NORMAL”,“video_status has_source”:true,“video_status is_receiving”:false,“video_status is_sending”:false}],“Status”:{“message”:””,“state”:“OK”},“Sync”:true,“topKey”:“ListParticipantsResult”,“type”:“zCommand”}

===============

Participant directly Joined-> not in waiting room

{“ListParticipantsResult”:{“audio_status state”:“AUDIO_UNMUTED”,“audio_status type”:“AUDIO_NONE”,“avatar_url”:"",“camera_status am_i_controlling”:false,“camera_status can_i_request_control”:false,“camera_status can_move_camera”:false,“camera_status can_switch_camera”:false,“camera_status can_zoom_camera”:false,“can_edit_closed_caption”:false,“can_record”:false,“event”:“ZRCUserChangedEventUserInfoUpdated”,“hand_status”:{"is_raise_hand: ":false,"is_valid: ":“on”,“time_stamp: “:“0”},“isCohost”:false,“is_client_support_closed_caption”:false,“is_client_support_coHost”:true,“is_host”:false,“is_myself”:false,“is_recording”:false,“is_video_can_mute_byHost”:true,“is_video_can_unmute_byHost”:true,“local_recording_disabled”:true,“user_id”:16780288,“user_name”:“Aditya Tawar”,“user_type”:“NORMAL”,“video_status has_source”:true,“video_status is_receiving”:false,“video_status is_sending”:false},“Status”:{“message”:””,“state”:“OK”},“Sync”:false,“topKey”:“ListParticipantsResult”,“type”:“zCommand”}

Scenerio 2 : DANISH initiated the MEETING :

{“ListParticipantsResult”:{“audio_status state”:“AUDIO_UNMUTED”,“audio_status type”:“AUDIO_NONE”,“avatar_url”:" ",“camera_status am_i_controlling”:false,“camera_status can_i_request_control”:false,“camera_status can_move_camera”:false,“camera_status can_switch_camera”:false,“camera_status can_zoom_camera”:false,“can_edit_closed_caption”:false,“can_record”:false,“event”:“ZRCUserChangedEventJoinedMeeting”,“hand_status”:{"is_raise_hand: ":false,"is_valid: ":“on”,“time_stamp: “:“0”},“isCohost”:false,“is_client_support_closed_caption”:false,“is_client_support_coHost”:false,“is_host”:true,“is_myself”:false,“is_recording”:false,“is_video_can_mute_byHost”:true,“is_video_can_unmute_byHost”:true,“local_recording_disabled”:true,“user_id”:16778240,“user_name”:“Danish Mohammad”,“user_type”:“NORMAL”,“video_status has_source”:true,“video_status is_receiving”:false,“video_status is_sending”:false},“Status”:{“message”:””,“state”:“OK”},“Sync”:false,“topKey”:“ListParticipantsResult”,“type”:“zCommand”}

Aditya Enterted Meeting (In Waiting Room)

{“ListParticipantsResult”:{“audio_status state”:“AUDIO_UNMUTED”,“audio_status type”:“AUDIO_NONE”,“avatar_url”:"",“camera_status am_i_controlling”:false,“camera_status can_i_request_control”:false,“camera_status can_move_camera”:false,“camera_status can_switch_camera”:false,“camera_status can_zoom_camera”:false,“can_edit_closed_caption”:false,“can_record”:false,“event”:“ZRCUserChangedEventUserInfoUpdated”,“hand_status”:{"is_raise_hand: ":false,"is_valid: ":“on”,“time_stamp: “:“0”},“isCohost”:false,“is_client_support_closed_caption”:false,“is_client_support_coHost”:true,“is_host”:false,“is_myself”:false,“is_recording”:false,“is_video_can_mute_byHost”:true,“is_video_can_unmute_byHost”:true,“local_recording_disabled”:true,“user_id”:16780288,“user_name”:“Aditya Tawar”,“user_type”:“NORMAL”,“video_status has_source”:true,“video_status is_receiving”:false,“video_status is_sending”:false},“Status”:{“message”:””,“state”:“OK”},“Sync”:false,“topKey”:“ListParticipantsResult”,“type”:“zCommand”}

WHEN WE HAVE CALLED MANUALLY LIST PARTICIPNAT

{“ListParticipantsResult”:[{“audio_status state”:“AUDIO_UNMUTED”,“audio_status type”:“AUDIO_VOIP”,“avatar_url”:"",“camera_status am_i_controlling”:false,“camera_status can_i_request_control”:false,“camera_status can_move_camera”:false,“camera_status can_switch_camera”:false,“camera_status can_zoom_camera”:false,“can_edit_closed_caption”:false,“can_record”:false,“event”:“None”,“hand_status”:{"is_raise_hand: ":false,"is_valid: ":“on”,"time_stamp: “:“0”},“isCohost”:false,“is_client_support_closed_caption”:false,“is_client_support_coHost”:false,“is_host”:false,“is_myself”:true,“is_recording”:false,“is_video_can_mute_byHost”:true,“is_video_can_unmute_byHost”:true,“local_recording_disabled”:true,“user_id”:16779264,“user_name”:“Pluto”,“user_type”:“NORMAL”,“video_status has_source”:true,“video_status is_receiving”:false,“video_status is_sending”:true},{“audio_status state”:“AUDIO_UNMUTED”,“audio_status type”:“AUDIO_NONE”,“avatar_url”:” ",“camera_status am_i_controlling”:false,“camera_status can_i_request_control”:false,“camera_status can_move_camera”:false,“camera_status can_switch_camera”:false,“camera_status can_zoom_camera”:false,“can_edit_closed_caption”:false,“can_record”:false,“event”:“None”,“hand_status”:{"is_raise_hand: ":false,"is_valid: ":“on”,“time_stamp: “:“0”},“isCohost”:false,“is_client_support_closed_caption”:false,“is_client_support_coHost”:false,“is_host”:true,“is_myself”:false,“is_recording”:false,“is_video_can_mute_byHost”:true,“is_video_can_unmute_byHost”:true,“local_recording_disabled”:true,“user_id”:16778240,“user_name”:“Danish Mohammad”,“user_type”:“NORMAL”,“video_status has_source”:true,“video_status is_receiving”:false,“video_status is_sending”:false},{“audio_status state”:“AUDIO_MUTED”,“audio_status type”:“AUDIO_NONE”,“avatar_url”:””,“camera_status am_i_controlling”:false,“camera_status can_i_request_control”:false,“camera_status can_move_camera”:false,“camera_status can_switch_camera”:false,“camera_status can_zoom_camera”:false,“can_edit_closed_caption”:false,“can_record”:false,“event”:“None”,“hand_status”:{"is_raise_hand: ":false,"is_valid: ":“on”,“time_stamp: “:“0”},“isCohost”:false,“is_client_support_closed_caption”:false,“is_client_support_coHost”:false,“is_host”:false,“is_myself”:false,“is_recording”:false,“is_video_can_mute_byHost”:true,“is_video_can_unmute_byHost”:true,“local_recording_disabled”:true,“user_id”:16780288,“user_name”:“Aditya Tawar”,“user_type”:“NORMAL”,“video_status has_source”:true,“video_status is_receiving”:false,“video_status is_sending”:false}],“Status”:{“message”:””,“state”:“OK”},“Sync”:true,“topKey”:“ListParticipantsResult”,“type”:“zCommand”}

Hi @gianni.zoom ,
May I request for an update please.