Not receiving “In-meeting chat message received” events when a guest send a chat message

[donte.zoom (Donte)]

@akamai ,
To get events for users outside of your account, the user will have to go through the OAuth flow. Learn more about using Webhooks here:

Using webhooks

Here is a helpful Developer Forum post on this topic:

Event for user joining and/or leaving a meeting NOT hosted by our account?

Description We are using Web Hooks and the APIs generally to create time entries for people based on Zoom Calls and meeting events. This is working well so long as the meeting is Hosted by one of our internal users. When an internal user joins a meeting hosted outside our organisations, it’s still something we want to know about, but it seems there is no way of doing this short of enabling web hooks on all of our clients Zoom environments (which they would never agree to anyway)

And here is helpful support documentation on this topic as well:

Using webhooks

OAuth2, JWTs, and JWKs

OAuth2, JWTs, and JWKs - Docs

• Learn more about Basic Auth for webhooks.

• Learn more about OAuth for webhooks.

• HMAC Auth for webhooks.