Nothing is happen after input jwt token

Description
I’m using Windows 10 on Mac bootcamp, and I would like to develop the Windows ZOOM Extended Application with Electron SDK.
I could launch demo app of Electron SDK, however after input jwt token, the console returned “AuthWithJwtToken 0”, which means that the authentication is succeeded, and the app window would have returned to input jwt token page and nothing is happend.
Any solutions?

Which version?
Electron v5.0.2
Windows 10 on Mac Bootcamp (MacBookPro 13inch with touch bar)

Hi @tomohitoy,

Thanks for using Zoom SDK. Are you seeing any other error messages in the console? The AuthWithJwtToken 0 means the auth request has been successfully sent, the authentication process is an async process so the auth result will present in the sdkauthCB(https://github.com/zoom/zoom-sdk-electron/blob/master/demo/main.js#L52).

Thanks!

@Carson_Chen Thank you for your reply.
Now, I’ve added “console.log(status);” in L53 main.js, I’ve gotten “5” value.
What does it mean?
the status 5 means failure of authentication?

@Carson_Chen
In addition, I’ve also added “console.log(console.log(“zoomauth”,ZoomAuthResult.AUTHRET_SUCCESS);” in L54 main.js, I’ve gotten “0” value…

@Carson_Chen I cannot know why not working in demo app, My demo app is working copying the encoded jwt from jwt.to directly not push the button “share jwt”
I’ve read this .

I’m having the same issue, I’m using windows 7 32 bit OS, & my electron version is 10.1.0.

I guess that the problem of electron versions.
The v5.0.2 and ia32 version is required to use this SDK.
You can solve this problem with reading the Zoom Electron SDK Docs on Github.

Hi @tomohitoy,

Thanks for the reply and pardon the late response. What you are describing is unexpected, would you mind enabling the log feature while initializing the SDK and provide us the SDK log for further investigation?

You could set this parameter to be true: https://github.com/zoom/zoom-sdk-electron/blob/master/demo/main.js#L627, and then you could find the SDK log in %appdata%\ZoomSDK\logs

Thank you.

Hi,

Im facing the same issue!

Electron: v8.2.4
Mac: MacBook Pro (13-inch, 2019)

file exist
v8.2.4

> test1@1.0.0 start /Users/aayushmaannarsaria/Documents/zoom-sdk-electron/demo
> electron .

(electron) The default value of app.allowRendererProcessReuse is deprecated, it is currently "false".  It will change to be "true" in Electron 9.  For more information please check https://github.com/electron/electron/issues/18397
https://www.zoom.us
true
objc[46574]: Class ZPLogHelperImp is implemented in both /Users/aayushmaannarsaria/Documents/zoom-sdk-electron/demo/node_modules/electron/dist/Electron.app/Contents/Frameworks/ZoomSDKChatUI.framework/Versions/A/ZoomSDKChatUI (0x11aad5ad0) and /Users/aayushmaannarsaria/Documents/zoom-sdk-electron/demo/node_modules/electron/dist/Electron.app/Contents/Frameworks/zChatApp.bundle/Contents/MacOS/zChatApp (0x11ee64ce0). One of the two will be used. Which one is undefined.
objc[46574]: Class ZPLogHelperNull is implemented in both /Users/aayushmaannarsaria/Documents/zoom-sdk-electron/demo/node_modules/electron/dist/Electron.app/Contents/Frameworks/ZoomSDKChatUI.framework/Versions/A/ZoomSDKChatUI (0x11aad5b20) and /Users/aayushmaannarsaria/Documents/zoom-sdk-electron/demo/node_modules/electron/dist/Electron.app/Contents/Frameworks/zChatApp.bundle/Contents/MacOS/zChatApp (0x11ee64d30). One of the two will be used. Which one is undefined.
SDKERR_SUCCESS 0
ret 0
_addon true
authWithJwtToken 0

All is fine! But it reaches the loader and just crashes.

Electron crash reports:

https://drive.google.com/drive/folders/1o0He4TnxLR-XhKv-6Co5bHoX3M31J2x-?usp=sharing

Hoping for a speedy resolution. Have tried everything in the docs, readme and every answer in devforum.

Thanks.

Hey @zoom112,

Thanks for using the dev forum!

What version of Node are you using? What version of the SDK are you using?

Thanks!
Michael

Node version: v12.16.1
SDK version: v5.4.54802.0124

Hey @zoom112,

Can you try running the demo application to see if you face the same issue?
Here is a troubleshooting article for similar problems in the demo app:
https://zoomdevelopersupport.zendesk.com/hc/en-us/articles/360056583572-How-to-fix-the-demo-app-hanging-after-clicking-SDKAuth

Thanks!
Michael