OAauth App not receiving webhooks

API and Webhooks
1

Description
My OAuth app listens to the “All recordings have completed” event, but I’m not receiving that webhook, either in development or production.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Oauth

Which Endpoint/s?
webhook is https://marketplace.zoom.us/docs/api-reference/webhook-reference/recording-events/recording-completed

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. I created the OAuth app and added it to my Zoom account.
  2. I started a meeting on my Pro account, and recording was turned on.
  3. The webhook was never received, however I do see the downloads in my Zoom account. I’m also able to view meeting cloud recordings through the API.

Additional context
I did see the webhook being hit when I was using a JWT-only app.

2

Hi @2shobhitsriv6,

Thanks for reaching out about this, and happy to help.

A few things to check:

  • Can you confirm you’ve installed the OAuth App locally for the user/account you’re testing/starting a meeting with?
  • Can you ensure that the webhook endpoint you’ve provided for receiving Zoom payloads at is publicly accessible and returns a 200 OK response upon receipt of payload?

Let me know—thanks!
Will

3

Hey Will, thanks for getting back to me! I took a second look at my callback url, and realized I had a typo in the route :expressionless:. It worked when I fixed the typo. Thanks!

4

Ah, I see! Glad that fixed it. :slight_smile:

5

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.