OAuth Error : App cannot be installed outside the developer's account

Description
I have an app published to the Zoom App Marketplace (https://marketplace.zoom.us/apps/dgwTICG3TciF-2x_XayYSA), but when a user tries to connect they get the error. It is happening for all users that we try including our test account that has a Pro License.

Error
You cannot authorize the app - This app cannot be installed outside of the developer’s account. Please contact the application developer to get support with installing this application.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth

App Name
GrowthZone

Endpoint
Oauth Development endpoints

Hi @growthzone_dev can you verify that your install link is using your Production credentials, not Development credentials? If not, please swap these :slight_smile:

No, I am using my development credentials because I am trying to test the integration. How can we test the app outside of production? Is there a way for a developer account to be allowed to test the api even ones that require a Licensed host?

No, I am using my development credentials because I am trying to test the integration. How can we test the app outside of production? Is there a way for a developer account to be allowed to test the api even ones that require a Licensed host?

Hey @growthzone_dev,

Only your published, production app can be installed outside of your account.

If you’d like, you can request a beta test url, but that also uses your production API credentials.

Thanks,
Tommy

OK, so our development account has to be a licensed / paid account in order to test all of the features of the API? Is there a way to enable the restricted functionality for the development account that is used to create the app in the marketplace?
This is my biggest hang up, how can we be expected to QA our integration if the development account is locked down?