API Endpoint(s) and/or Zoom API Event(s)
- Meeting.update
Description
I recently created a Zoom Webhook Only app but I am having problems with certain events not firing. To clarify, certain events, which are enabled under the correct subscription, are sent unreliably. Our server has no issue accepting these events; when sent, they come in properly.
Error?
There are requests that are sent successfully for this event, but other times they fail to send. For these missing events, they also do not show under Zoom’s logs (Marketplace Logs).
How To Reproduce
- Create, properly configure, and activate Webhook Only app (confirming webhooks events in backend logs)
- Update a meeting’s description (may take multiple tries as not consistent)
Example
For example, after setting up the app, from the Zoom website:
- I created a new meeting (event was fired → meeting.created)
- I updated the meeting’s description (event was NOT fired)
- I updated the same meeting’s description again (event was fired → meeting.updated)
I can confirm that the first update operation was successful, regardless of the event not firing. On the second update operation the entry within “old_object” reflected the updated description, not the one originally assigned during creation.
If there is anything I can do to fix this problem, please let me know. We are trying to rely on these webhooks for backend synchronization, therefore the missing webhooks are a blocking issue for us.
Thank you!