Pardot API user permissions error-help!

App Marketplace
1

Description
I receive the below error when I click on the “Custom Field Mappings” tab of the Pardot app configuration. I completed the OAuth sign-on to Salesforce, and was able to save my Business ID on the “Credentials” tab.

Error
“This API user lacks sufficient permissions for the requested operation”

Which App?
Pardot

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Install Pardot App
  2. Complete authorization
  3. Sign in to Salesforce with OAuth login
  4. Login successful, returns to Pardot App on credentials tab.
  5. Enter Business ID, click “Save” (Pardot Setting Saved message appears in green)
  6. Click on “Custom Field Mappings” tab
  7. Error appears

Screenshots (If applicable)
Wasn’t permitted to upload.

2

Hi @hayley ,

Is there a user on your account that is able to successfully use it without this error? This error is related to roles and permission settings:

Please also reference the related articles on the side bar of this one.

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