Participant Joined and Left Webhooks not working in synchronised manner

Participant Joined and Left Webhooks are not working in syncronised manner

  • webinar.participant_joined
  • webinar.participant_left

Webhooks not getting triggered in certain cases, where the logic and technicalities on our app are not functioning properly.

When the user abruptly leaves the webinar due to some network issue. The webinar.participant_left webhook is being triggered and again when the user’s network is regained and joins back the same webinar the webinar.participant_joined webhook is not getting triggered.

Hi @gaurav.gupta1
Thanks for reaching out to us! I am happy to help here!
Is this happening with all the webinars you are hosting?