Participant List is not showing, only showing number of participant in web sdk

Description
See screenshot below, when the web sdk launched the meeting, participant can’t see other participant in the list, only showing the numbers.

Which Web Meeting SDK version?
2.8.0

Meeting SDK Code Snippets
import {useEffect} from “react”
import {useLocation} from “react-router-dom”;
import {toast} from “react-toastify”;
import “./Zoom.css”;
import {useQuery} from “@apollo/react-hooks”;
import {GET_SIGNATURE, GET_ZAK_TOKEN} from “…/…/queries/userQueries”;

const Zoom = props => {
const location = useLocation();
const role = location.state.wrapper?.role ?? 0;
const meetingNumber = location.state.wrapper.meetingNumber;
const password = location.state.wrapper?.passWord ?? “”;
const username = location.state.wrapper.username;
const email = location.state.wrapper.email;

const {refetch: getSignature} = useQuery(GET_SIGNATURE, {
skip: true,
variables: {
meetingID: meetingNumber,
role: role
}
});
const {refetch: getZakToken} = useQuery(GET_ZAK_TOKEN, {
skip: true
});

useEffect(() => {
(async () => {
let resp = await getSignature();
const signature = resp.data.generateSignature;
let join_data = {
signature: signature,
meetingNumber: meetingNumber,
userName: username,
sdkKey: process.env.REACT_APP_ZOOM_API_KEY,
userEmail: email,
passWord: password,
success: (success) => {
toast(success);
},
error: (error) => {
toast(error);
}
};
if (role === 1) {
resp = await getZakToken();
join_data.zak = resp.data.getZakToken;
}

  const { ZoomMtg } = require('@zoomus/websdk');
  ZoomMtg.setZoomJSLib('https://source.zoom.us/2.8.0/lib', '/av');

  ZoomMtg.preLoadWasm();
  ZoomMtg.prepareWebSDK();

  await ZoomMtg.i18n.load('en-US');
  ZoomMtg.i18n.reload('en-US');

  const showZoomDiv = () => document.getElementById("zmmtg-root").style.display = "block";
  showZoomDiv();
  const host = window.location.protocol + "//" + window.location.hostname + ":" + window.location.port;
  const initiateMeet = () => {
    ZoomMtg.init({
      leaveUrl: `${host}/homepage`,
      // isSupportAV: true,
      success: (success) => {
        ZoomMtg.join(join_data)
      },
      error: (error) => {
        toast(error);
      }
    })
  }
  initiateMeet();
})();

}, );
return (


);
}

export default Zoom;

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. just click and launch the web zoom widget
  2. click the participant button
  3. observe the list,

Screenshots
unable to attach image in here

Device (please complete the following information):

  • Device: all 132 users unable to see the list
  • OS: windows and mac
  • Browser: chrome and safari