Attendee joining with web SDK does not appear in the “Attendees” list, though the attendee is successfully in the webinar and appear as the total count (eg “Attendees (1)”). This bug is critical because it prevents the host from promoting attendees to panelists.
It seems a similar bug was reported over a year ago, although the bug we have experienced seems to have appeared recently with our App (i.e. it was functioning fine until about 1 week ago).
Which Web Meeting SDK version?
Web SDK: 1.9.6
Tested with Zoom Mac Client: Version: 5.7.4 & Version: 5.7.3
Steps to reproduce the behavior:
- Start a Webinar with Desktop Zoom
- Join webinar as attendee via web sdk
- On Desktop Zoom, click “Participants” and look at attendees list