Participant reports with "include_fields=registrant_id"

API and Webhooks
1

Description
Accessing the participant reports via the API with “include_fields=registrant_id” works for page 1 (ie. it supplies the registrant_id key and value), but not for subsequent page requests.

Error
This request works:
https://api.zoom.us/v2/report/meetings/84772446862/participants?include_fields=registrant_id&page_size=100

This request does not supply the registrant_id:
https://api.zoom.us/v2/report/meetings/84772446862/participants?include_fields=registrant_id&page_size=100&next_page_token=[token]

2

Hi @reid1,

Thanks for reaching out about this.

Is it possible to share the API response body here as well so I can take a closer look? If there is any PII, you can mask this.

Let me know—thanks!
Will

3

Hi Will,

Unfortunately I can’t now - as the same requests no longer work, even for page 1.

No registrant_id is shown at all. This is creating a lot of work at our firm, can it please be prioritised at all?

Regards,
Reid

4

Hi @reid1,

Thanks for clarifying—we are looking into this (ZOOM-246791).

Thanks,
Will

5

Last week the registrant_id wasn’t even appearing on page 1… now it is, in fact, the first two pages… but not thereafter.

eg. Page one, returns registrant_id
https://api.zoom.us/v2/report/meetings/83695385278/participants?include_fields=registrant_id&page_size=25

{
“page_count”: 56,
“page_size”: 25,
“total_records”: 1390,
“next_page_token”: “dsVraDib3sXlskik7FrnwpQsbB30xM0YFU2”,
“participants”: [
{
“id”: “96ghnZJTTuyPRZaaEX85rA”,
“user_id”: “100664320”,
“name”: “",
“user_email”: ".***@gmail.com”,
“join_time”: “2021-02-18T07:55:32Z”,
“leave_time”: “2021-02-18T10:29:22Z”,
“duration”: 9230,
“attentiveness_score”: “”,
“registrant_id”: “96ghnZJTTuyPRZaaEX85rA”
}…

But page 3:
https://api.zoom.us/v2/report/meetings/83695385278/participants?include_fields=registrant_id&page_size=25&next_page_token=G4VVQWZecnAAtIF5YjDx1aIIqf2HZPEgYb3

Returns no registrant_id…

{
“page_count”: 56,
“page_size”: 25,
“total_records”: 1390,
“next_page_token”: “F5dwO22FblXdUpRto58Vo9Ptwj3icN8ZgH4”,
“participants”: [
{
“id”: “MAlmnVwoSxmr-ePxulR4BA”,
“user_id”: “16817152”,
“name”: “",
“user_email”: "@knowledgesource.com.au”,
“join_time”: “2021-02-18T07:03:50Z”,
“leave_time”: “2021-02-18T08:18:01Z”,
“duration”: 4451,
“attentiveness_score”: “”
}…

6

Hi @reid1,

Thanks for sharing these additional details. We are still looking into this, and I appreciate your help with this. I hope to have an update for you shortly and I will follow up with you here as soon as I do.

Thanks, and I’ll be in touch,
Will

7

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