Participants in past meetings is blank

Greetings,

I am looking to get an accurate participant (and duration) list for groups of meetings.  When I make the API call for a specific meeting like so: https://api.zoom.us/v2/past_meetings/xxxxx/participants it gives me:

{
“page_count”: 1,
“page_size”: 30,
“total_records”: 3,
“next_page_token”: “”,
“participants”: [
{
“id”: “”
},
{
“id”: “”
},
{
“id”: “”
}
]
}

When I go to the Meeting Details in the dashboard, participants show up as “Name Unavailable” but I am able to click on it and get mic/speaker/camera information.  Do I need “higher” level access in order to see this information?  Does this perhaps have something to do with us all using our org’s SSO?

Hi Young Lee, 

When you call https://zoom.github.io/api/#retrieve-meeting-participants, the participants user_name property shows up blank correct? Does the participant name shows up during the meeting?

Thanks

I have the same issue. All my user wants to see are these names.
Please let me know how this can be addressed.

Hi @mbennett blank values will be returned if the user does not belong on your account. This is to protect user identity & privacy.