Participants in past meetings is blank

[young_lee]

Greetings,

I am looking to get an accurate participant (and duration) list for groups of meetings.  When I make the API call for a specific meeting like so: https://api.zoom.us/v2/past_meetings/xxxxx/participants it gives me:

{
“page_count”: 1,
“page_size”: 30,
“total_records”: 3,
“next_page_token”: “”,
“participants”: [
{
“id”: “”
},
{
“id”: “”
},
{
“id”: “”
}
]
}

When I go to the Meeting Details in the dashboard, participants show up as “Name Unavailable” but I am able to click on it and get mic/speaker/camera information.  Do I need “higher” level access in order to see this information?  Does this perhaps have something to do with us all using our org’s SSO?

[michael_p.zoom (Michael P.)]

Hi Young Lee, 

When you call https://zoom.github.io/api/#retrieve-meeting-participants, the participants user_name property shows up blank correct? Does the participant name shows up during the meeting?

Thanks

[mbennett (Michael Bennett)]

I have the same issue. All my user wants to see are these names.
Please let me know how this can be addressed.

[michael.zoom (Michael)]

Hi @mbennett blank values will be returned if the user does not belong on your account. This is to protect user identity & privacy.