Dear Team,
My topic was automatically closed over the weekend so I have to reopen it. On the last post you said that our support needs to enable DLP on the backend. But I have already raised a case with them, we opened DLP on the backend, it still didn’t work, they checked it and then asked me to raise a case with you. We even had a small session with them. They told me that I shuld raise a case from the developer forum since they don’t know why we still cannot get the meeting chats.
My original case summary:
We have enabled Zoom DLP Entegration by following the official KB.
We are getting the following activity requests from Zoom:
meeting.participant_joined
meeting.started
meeting.
meeting.participant_jbh_waiting
meeting.ended
And for chat, the following options are selected:
In meeting chat message recieved
In meeting chat message file recieved
In meeting chat file downloaded
However we still cannot recieve chat messages. Are we missing something? Is there another configration that we should have done?